Loan Collateral Specialist

Department: Loan Servicing

Position Summary

CRF Loan Collateral Specialist is primarily responsible for administering the collateral related activities for Commercial Real Estate/Corporate/Small Business loans from new loan thru payoff. Managing the loan collateral pledged for the securitization of all CRF loans to include, SBA 7(a), Capital Markets, and CRF Balance Sheet lending as well as Contract Loan Servicing (CLS) Clients. The position requires a high level of competencies and characteristics, including multi-tasking, working independently and collaboratively, having a positive attitude, and problem solving.


  • Performs review of loan and collateral documents and loan packages to ensure CRF’s security interest and adherence to established policies and procedures
  • Review tracking item reports and attorney accounts within CT Liens to ensure that all new UCC collateral filings in the appropriate portfolio are complete within CT Liens for ongoing monitoring. Perform research, work with Loan Servicing, and create historical filings as needed
  • Review CT Liens “Pending Expirations” queue, perform research as needed and process the continuations of expiring UCC filings per the department guidelines
  • Process UCC terminations or archive filing in CT Liens upon payoff of a loan with filed UCCs or a request to release UCC collateral
  • Pull system generated Paid Loan reports monthly. Retrieve/order paid loan files (collateral and servicing)
  • Upon payoff of loans with real estate collateral, send the appropriate loan documentation to the attorney to prepare the satisfaction of mortgage/release of lien. Facilitate the execution of the release documents and ensure receipt of recorded documentation
  • Prepare all paid loan files for storage with the correct description and record retention
  • Works with lending staff in resolving discrepancies in collateral documentation
  • Perfects liens for moveable and immoveable collateral securing loans
  • File, maintain, and retrieve titles in secured location under proper filing system, both electronic and hard copy
  • Monitors hazard and flood insurance on designated accounts
  • Ensures that loans maintain proper hazard/flood/misc insurance coverage at all times during the duration of the loan
  • Process Returned Statements and update proper coding on the system


Three to five years of loan servicing or loan collateral experience or a combination of education and experience providing equivalent knowledge. Proven experience with loan review and customer service is highly desirable.

General Computer Literacy
Be familiar with and a willingness to work with computer technology. Understand computer hardware, the abilities, and limitations of computer software packages and how to work within those limits. Experience with the following software: Microsoft Office, Word, and Excel; and a nationally known loan servicing software. Experience with Nortridge Loan System is desired but not required.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting. While performing the duties of this job, specific activities require close vision with repetitive hand and finger motions. The employee must occasionally lift and/or move up to 25 pounds.

Environmental Factors
Work alone and with others. Work around others. Customer/Public contact.

The above content is intended to describe the general type and level of work performed. Other work will be assigned in accordance with annual planning and operation plans. It is not intended to be all-inclusive.

Additional Corporate Responsibilities:

  • Belief, model, and support of CRF’s Mission, Vision and Values
  • Awareness and support of the development and implementation CRF’s Strategic Plan
  • The ability to communicate effectively with managers, colleagues, and staff.
  • Participate in the continual revision and improvement of processes and procedures
  • Understanding and adherence to the Compliance requirements for this position
  • Promote effective collaboration across the organization
  • Belief in and practice of CRF’s Diversity, Equity and Inclusion philosophy, modeling behavior that inspires dialogue, learning, and cross-cultural exchange

How to Apply

To apply for this position, please email your resume to

Community Reinvestment Fund USA, Inc is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.

CRF USA, Inc. requires all employees to be vaccinated for COVID-19. As a condition of hire with CRF USA, Inc. candidates must be able to show proof of vaccination for COVID-19 prior to an extension of an offer of employment. Accommodations will be considered for disabilities or sincerely held religious beliefs. For the health and safety of our clients and employees, accommodations will not be considered for positions that require face to face interaction.

Candidates must reside in and be authorized to work in the United States without sponsorship.

CRF is headquartered in Minneapolis, Minnesota. For further information, please visit


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