Loan Production Administrator

Department: CRF Small Business Lending

Location: Minneapolis, MN with the flexibility for remote or hybrid work


CRF Loan Production Administrator is responsible to provide administrative and technical support for the Small Business lending group, with most of the activity in support of the Loan Approval and Packaging and Closing Process. Support provided includes, but is not limited to ordering/reviewing reports, file organization and maintenance, process and template creation, assist with secondary market loan sales, and loan closing assistance. The ideal Loan Production Administrator candidate will be extremely organized, able to manage multiple tasks at the same time and provide efficient and effective communication to external and internal customers.


  • Model and Support of CRF’s Mission, Vision and Values: Energized by the desire to deliver equal access to capital and level the economic playing field, providing opportunities for people to succeed, and develop creative financing solutions that transform lives and communities.
  • Belief in CRF’s Diversity, Equity, and Inclusion Philosophy: Modeling behavior that inspires dialogue, learning and cross-cultural exchange. Participation in and encouragement of the CRF DEI Committee’s learning plan, and promotion of intercultural competence and CRF Values.
  • Positive Presence: Thrives in fast-paced working environment with a sense of urgency. Positive and energetic. Articulate. Respectful.
  • Effective Communicator: PProficient written and oral communication skills, including the ability to speak in a wide variety of settings, to a wide variety of audiences. Focused on internal and external customer service.
  • Compliance Minded: Understanding of and adherence to the compliance requirements, including SBA regulations, for the business line owned by this position.
  • Technology Proficiency: Must view technology as a critical part of the organization’s success and have a solid understanding of lending and financial software, and how these systems can be optimized to support organizational priorities.


Loan Approval Administrative Support


  • Responsible for double checking for accurate information and ordering upfront reports before packages are submitted to Underwriting
  • Conducting a preliminary review of reports once received and alerting the Underwriter of any issue
  • Ensuring final reports are uploaded to the correct system of record
  • Track the issuance and receiving of Commitment letters, including forwarding checks to finance and recording in the system of record

Support for Underwriters

  • Maintaining a nationwide data base of qualified vendors, and reaching out to identify new vendors as needed
  • Accurately ordering of reports necessary to complete conditions of Underwriting Approval, including Appraisals, Appraisal Reviews, Business Valuations, and Environmental Reports


  • Ordering reports necessary to Package and Close a loan, including, Broker Price Opinions, Flood Determinations, Owners & Encumbrance Reports, and Tax Transcripts
  • Ensure all invoices and fees are properly accounted for in the system of record
  • Responsible for CRF’s Paper File Management process and vendors
  • Review and Organize loans into the required SBA-22 Tab
  • Determine packaging needs list
  • Prepare SBA Forms 1919 and 1920
  • Send all required closing document to the applicant for signature
  • Prepare SBA Authorization
  • Track and move loans through the system of record
  • Prepare closing documents as required

Secondary Market Sales

  • Create Loan Sale Template, confirming accuracy and completion
  • Send to secondary market sales vendor for bidding
  • Communicate bid acceptance and save bid results
  • Work with investors to answer any questions and correct any issues that arise
  • Follow up with finance once the sale is complete
  • Complete the system of record to move the loan to final settlement


Education and Certification(s)

  • Bachelor’s degree in Business, Accounting, and Finance, or related field or a combination of education and experience


  • Three to five years of business experience involving the administration of multiple tasks
  • Thorough knowledge of lending products, specifically SBA 7a products, to include the regulations and requirements surrounding the documents and process
  • Experience in collateral documentation including SBA 7a specific documentation is highly desirable
  • Knowledge and understanding of compliance review and credit policies
  • Strong customer service skills


CRF is a national non-profit with a local heartbeat. As a non-profit, not only are we community centric, we’re community vested. Our staff members volunteer with local causes and participate in neighborhood events that they’re passionate about. We believe that serving the community means working side by side with the people who make these communities great and more importantly, the best way to understand their needs.

Community Reinvestment Fund, USA (CRF) is an equal opportunity lender, provider, and employer. We value diversity, equity, and inclusion and we do not discriminate on the basis of religion, color, national origin, gender, sexual orientation, age, marital status, veteran statues, or disability status.


A collaborative working environment comprised of driven and highly-engaged individuals committed to the mission, vision and values of CRF. CRF is proud to extend its employees a wide array of benefits including, but not limited to:

  • Most positions offer flexibility for remote work
  • Health and dental insurance
  • 403B and Roth IRA
  • Paid Time Off (PTO)
  • Wellness Program
  • Educational Assistance
  • Long-Term and Short-Term Disability
  • Life Insurance
  • 10 Federal Holidays plus 2 Floating Holidays

To apply for this position, please email your resume to

CRF USA, Inc. requires all employees to be vaccinated for COVID-19. As a condition of hire with CRF USA, Inc. candidates must be able to show proof of vaccination for COVID-19 prior to an extension of an offer of employment. Accommodations will be considered for disabilities or sincerely held religious beliefs.

Candidates must reside in and be authorized to work in the United States without sponsorship

CRF is headquartered in Minneapolis, Minnesota. For further information, please visit


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