The Customer Success Specialist will play a vital role in supporting the CRF Technology team, focusing on ensuring the success and satisfaction of our users and partners. They will assist in managing relationships, providing support, and contributing to the enhancement of our suite of products. The Customer Success Specialist will support and participate in complex and cross-functional projects for the CRF Technology team. The CRF Technology team and our products provide innovative ways for public and private sector partners to help small businesses around the country. The CRF Technology suite consists of three products- CRF Connect, CRF Exchange, and CRF Insights.
This role will sit at the intersection of relationship management and operations for one of the most innovative product suites in the finance industry. The platforms have facilitated the deployment of more than $500 million in capital to the small business ecosystem.
Candidates must reside in and be authorized to work in the United States without sponsorship.
CRF is headquartered in Minneapolis, Minnesota. For a more detailed description of the incredible work we do, how we do it, and who we are, please visit www.crfusa.com.
Founded in 1988, Community Reinvestment Fund, USA (CRF) is a national non-profit organization with a mission to improve lives and strengthen communities through innovative financial solutions. CRF has injected more than $3.6 billion to stimulate job creation and economic development and support community facilities.