Recruiting and Employee Experience Specialist
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About the Position
We are looking for a highly motivated recruiter and employee experience specialist with 5+ years of sourcing, hiring, talent program management, including onboarding and intern programs. The successful candidate will consistently provide excellent support and guidance to hiring managers across CRF relative to talent needs. They will build trusting relationships and manage the employee experience for all that join CRF.
The successful candidate will possess the ability to prioritize, multi-task, and solve problems independently with minimal supervision. The candidate must also be proactive in identifying and resolving issues, anticipate and deliver on the needs of a fast-paced and innovative environment. The candidate must have exceptional communication skills, be able to source proactively for talent using a variety of tools and have working knowledge of recruitment trends and application tracking technology.
The candidate will serve as point of contact for talent joining CRF. They will help to design and manage the employee journey from first interaction to the end of employment. The candidate will be required to be onsite for 3 days a week in our Minneapolis, MN office to further engage with staff and refine our employee experience.
Key Responsibilities & Accountabilities
Recruiting: Sources, attracts, evaluates, and refers candidates for open positions. Develops job advertisements and screens resumes/applications. Contacts candidates to ascertain fit, and schedules interviews. Extends offers and negotiates compensation. Initiates onboarding plan for new hires. Ensures assigned positions are filled efficiently and effectively using a variety of channels for open positions to create a diverse candidate pool . Facilitates some onboarding sessions, requires 4-7 years of related experience.
Employee Experience: Designs, manages and improves employee experiences across the organization. Provides internal support on internal events. As People Services onboarding specialist, serves as primary point of contact for and provides critical support to candidates, hiring managers, and internal People Services to provide a world-class onboarding experience for newly hired employees that is consistent across the organization and in all departments. They are responsible for ensuring timely execution and completion of a seamless workflow for each new employee. Monitor, analyze, and improve employee satisfaction.
Office Management: Oversees and manages the office experience for employees. Develops and implements procedures and policies where needed with support from People Services. Facilitates mail distribution, supports reception, maintenance services and other related internal operations in partnership with the Executive Assistant role. Oversees office equipment needs and supplies. Coordinates resources to troubleshoot, determine the best solutions, and solve problems. Role is required to be in office 3 days a week.
Reporting: Supports organizational people reporting requests, People Services mailbox support and audit reporting needs.
About You
- A minimum of 5 years’ experience sourcing, hiring, talent program management, including onboarding and intern programs.
- Demonstrated experience leveraging network to attract talent, sourcing candidates through various channels, conducting effective interviews, understanding job requirements, negotiating with candidates and managing the hiring process.
- Assessing candidate qualifications, strengths, and potential fit for the role based on technical skills, soft skills, and cultural alignment.
- Actively sourcing and recruiting diverse candidates to build inclusive teams.
- Establishing trust and rapport with both candidates and hiring managers throughout the recruitment process.
- Utilizing Applicant Tracking Systems (ATS), recruiting software, and other relevant tools to streamline the recruitment process.
- Promoting the company’s culture and employee value proposition to attract potential candidates.
- Designing and implementing effective onboarding processes to seamlessly integrate new employees into the company culture.
- collaborating with various departments to ensure a positive employee experience.
- Adapts style to differing audiences and often advises others on difficult matters
- Strong written, verbal, and interpersonal communication skills
- Experience working with or knowledge of Community Development Finance Institutions (CDFIs) or industry is a plus
Key Competencies & Preferences
Bachelor’s degree in Human Resources, Business or related field and 5 years recruiting experience or a combination of education and experience providing equivalent knowledge. Proven experience in human resources field is required. Preferred requirements include SHRM certification.
Organizational Policies
Community Reinvestment Fund USA, Inc is an affirmative action equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.
Candidates must reside in and be authorized to work in the United States without sponsorship.
CRF’s Theory of Change
CRF’s Theory of Change is the strategic framework used to guide its work. While CRF’s mission remains constant, the Theory of Change outlines how it contributes to the changes it seeks.
The challenge CRF works to address
The current economic system, perpetuated by institutional racism, individual biases and disparities, is unjust. It fosters the inequities that are causing widening disparities in incomes, wealth, and opportunity gaps.
A just economy that works for all
CRF’s Theory of Change is underpinned by the conviction that small businesses are the backbone of our economy, employing nearly half of the U.S. workforce and generating two-thirds of new jobs. CRF believes that providing small businesses equitable access to capital and support services is essential to creating a just economy that works for all.
CRF activates its mission by:
- Co-creating and deploying innovative financial products and services that address the barriers and inequities small businesses operated by historically excluded people face.
- Designing and managing financial programs that attract incremental impact capital to communities with a history of underinvestment.
- Orchestrating a network of trusted small business support organizations enabled by technology.
- Growing the capacity of community development finance organizations.
- Helping small businesses navigate the complexities of the small business support ecosystem.
CRF STANDS IN SOLIDARITY
Community Reinvestment Fund, USA (CRF) stands in solidarity with all fighting for social justice, equity, and transformational change. They know that the social changes taking place today will yield a lasting positive impact on the lives of millions.
DIVERSITY, EQUITY & INCLUSION:
CRF is dedicated to building and sustaining a truly diverse, equitable, and inclusive culture. These are not just words on a page – Diversity, Equity & Inclusion are top priorities for the organization, and tie deeply to each of their core values and overall vision for the future. CRF is an equal opportunity employer that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
CORE VALUES
Create Equitable Economic Opportunities, Lead Through Collaboration, Transform Through Innovation, Excel In All They Do, Act with Integrity.
How We Help
Together with its partners – including community leaders, nonprofit lenders, financial institutions, foundations and more – CRF is creating new strategies and technologies that build stronger local economies, create jobs and support economic mobility.
CRF is headquartered in Minneapolis, Minnesota. For a more detailed description of the incredible work we do, how we do it, and who we are, please visit www.crfusa.com.
What We Offer
- Most positions offer flexibility for remote work
- Health, dental, and vision insurance
- 401K with a 5% match – eligible to participate after 6 months
- Paid Time Off (PTO)
- Hybrid Reimbursement Program
- Educational Assistance
- Long-Term and Short-Term Disability
- Life Insurance
- 10 Federal Holidays plus 2 Floating Holidays
How to Apply
Founded in 1988, Community Reinvestment Fund, USA (CRF) is a national non-profit organization with a mission to improve lives and strengthen communities through innovative financial solutions. A leading Community Development Financial Institution (CDFI), CRF supports mission-driven organizations, increases economic mobility, and builds strong local economies through the development of solutions aimed at creating an equitable financial system. CRF has injected more than $3.6 billion to stimulate job creation and economic development and support community facilities.