Ensures CRF adheres to relevant laws and regulations regarding licenses and permits, managing applications, interpreting regulations, and serving as a point of contact for licensing agencies.

NMLS Coordination: Oversee the NMLS licensing process from start to finish, including submission, updates, renewals, and status tracking.  Ensure all NMLS-related activities comply with federal and state regulations.  Monitor changes in NMLS requirements and industry regulations and adapt processes accordingly.  Act as the primary point of contact for internal teams regarding NMLS-related inquiries.

Regulatory Compliance:    Work closely with internal compliance, legal and the business units review regulatory changes and their impact on licensing.  Conduct regular audits to ensure ongoing regulatory compliance and identify areas for improvement.

Licensing Vendor Management:  Serve as the primary contact for third-party licensing vendors, overseeing the relationship and ensuring the timely and accurate delivery of licensing services.  Manage vendor contracts, performance, and service-level agreements (SLAs) to ensure compliance with established standards.  Collaborate with licensing vendors to streamline processes and resolve any issues that may arise.  Continuously assess vendor performance and recommend adjustments or changes as needed to improve efficiency.

Stakeholder Engagement:  Engage with internal stakeholders to ensure licensing activities are carried out in an efficient and timely manner.   Communicate effectively with external stakeholders, such as state regulators, industry associations, and other licensing bodies, to ensure compliance and resolve any issues.  Provide regular updates and reports to senior management on licensing statuses, compliance metrics, and vendor performance.

Process Improvement:  Identify opportunities to improve licensing processes and workflows, working to implement more efficient systems and technologies.  Maintain comprehensive documentation of licensing and compliance processes, ensuring consistency and transparency.

Training and Support: Train internal teams on licensing processes, NMLS and state requirements, and regulatory standards.  Provide ongoing support to internal stakeholders on licensing status updates, regulatory inquiries, and vendor coordination.  Serve as a trusted advisor to business lines. Build and maintain effective working relationships with internal and external stakeholder groups. Work in partnership with other members of the Risk and Compliance Team to establish best practices across all businesses. Proficient in Microsoft programs (e.g., Word, Excel, PowerPoint) and technology.