The Problem Solver LLC

Washington, D.C.

Story Overview

Political and corporate advisor, Dr. Reneé Carr is a problem solver, providing high-level solutions to complex challenges and helping states, countries, and corporations rebuild, reform, and transition in the face of crisis.

When the COVID-19 pandemic hit, Dr. Carr faced a crisis of her own. With dozens of clients seeking her counsel, Dr. Carr had to practice her own advice: she had to pivot quickly to ensure both her clients and her business had strategies for continued near- and long-term success.

Dr. Carr’s goal for clients is to help them not only respond to a crisis but prevent a crisis by responding correctly the first time to a difficult issue. Her goal for her own practice during COVID-19 was the same – mitigate the disruption by making an immediate and well-considered response. The first step was getting a PPP loan.

In the beginning of the program, not all prospective borrowers understood whether they qualified for a PPP loan. Dr. Carr was an early applicant for a loan because she needed continuity of services. Her staff is a critical asset for her practice, and she couldn’t have handled the increased workload from clients without retaining her employees.

After trying to get a loan from her bank and receiving autoreplies and automated voice mails about her application, Dr. Carr got in touch with CRF and received a call the same day. After working with CRF to re-apply for her loan, she got her funding one week before the first round of PPP closed.

Today, Dr. Carr continues to be busy, as clients facing their own COVID-19 challenges have turned to her practice for strategic counsel. Thanks to the PPP loan, Dr. Carr can fulfill her mission as a problem solver and can continue to help drive cooperation and achievement for both public and private change-makers.

I make my living helping clients address crises, and when the pandemic hit my business experienced its own crisis. CRF was a relief for me. I had spent so much time running in circles that CRF’s direct and personal approach was refreshing. I’ve kept my amazing team of people and we’re continuing to do what we do best: solve high-stakes problems for our clients.

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