For Small Businesses
Portfolio Manager II
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About the Position
The Portfolio Manager II monitors the performance of commercial loans of moderate size and complexity serviced by CRF to ensure repayment. Responsibilities for this position are accomplished by working individually and in teams with staff, consultants, and legal counsel. The Portfolio Manager II will contribute ideas and suggestions in an effort to continually improve our internal processes. The successful candidate will have strong analytical skills, a deep understanding of commercial lending, and experience in loan restructuring, collections, and asset recovery.
The position will report to the Director of Portfolio Management and will work closely with teams across the organization including the Lending team, Credit team, Legal, Finance, and Loan Servicing. The Portfolio Manager II is an essential part of meeting CRF’s fiduciary responsibilities and contributing to the overall growth, stability and profitability of CRF.
Key Responsibilities & Accountabilities
- Serve as borrower’s primary post-close contact for monitoring, servicing, modifications and new loan requests.
- Complete post-close review of loan terms and conditions to verify all necessary information is accurate to properly monitor ongoing compliance and key reporting and performance dates.
- Work to resolve issues, recommend repayment plans, and liquidation to achieve loan performance consistent with company goals.
- Prepare and coordinate legal documentation, obtaining assistance and input from internal management and outside third parties.
- Address and complete loss avoidance or recovery activities on defaulted loans, such as foreclosures, bankruptcies, REO management.
- Perform annual and periodic loan reviews, including financial condition and performance of obligors, compliance with loan requirements, and other factors to recommend a risk ranking and provision levels; review and spread financial statements and tax returns.
- Review, analyze, negotiate, process modification, assumptions, extensions, waiver and consent requests; structuring solutions in compliance with CRF procedures and investor requirements.
- Develop and maintain effective working relationships with CRF staff, auditors, lending partners, borrowers and others as required, resulting in coordinated and consistent interaction with stakeholders.
- Support the preparation of accurate, timely portfolio reports as required by CRF and investors regarding portfolio performance, and other purposes.
About You
- A minimum of 5-10 years of experience in the banking/commercial lending industry specifically working in Portfolio Management, Asset Management, Lending, or Finance.
- Experience with SBA lending and SBA SOP, portfolio management, commercial lending, commercial workout and default management as well as foreclosure and bankruptcy processes for collection and recovery efforts.
- Prior commercial loan (business personal property and real estate) portfolio management experience
- Exhibits excellent written and verbal communication, decision quality, interpersonal skills, attention to detail, and strong commitment to internal stakeholders.
- Understanding of insurance coverages, UCC, loan servicing procedures, compliance and regulation
- Work collaboratively on cross-functional teams in an efficient and productive manner to effect change and achieve common goals.
- Knowledge of commercial lending and commercial loan workout regulations, and collateral and lien perfection.
- Working knowledge of the Loan Servicing and Liquidation SOPs for the SBA 7(a) loan program including but not limited to servicing and liquidation requirements.
- Ability to independently prepare and submit SBA 7(a) servicing and liquidation packages to meet required deadlines.
- Able to prioritize and complete responsibilities, organize work effort, complete responsibilities, and provide action recommendations to meet deadlines.
- Strong ability to identify and diagnose problems, separating essential from non-essential variables; seek and obtain support for actions; engage and request appropriate resources needed to resolve an issue; then pursue / follow an issue through to preferable resolution.
- Understand and follow complex workflow processes and organizational policies and willingness to learn new skills and streamline processes for efficiency
- Experience working with or knowledge of Community Development Finance Institutions (CDFIs) or industry
- Ability to thrive in a fast-paced environment and successfully manage tight deadlines with minimal to no supervision and across multiple time zones
Key Competencies & Preferences
- Associate or Undergraduate degree in Business, Accounting, Finance, or other closely related field of study and/or equivalent education and working experience.
Candidates must reside in and be authorized to work in the United States without sponsorship.
CRF is headquartered in Minneapolis, Minnesota. For a more detailed description of the incredible work we do, how we do it, and who we are, please visit www.crfusa.com.
Community Reinvestment Fund, USA is an equal opportunity lender, provider, and employer.
Department:
Portfolio Management
Location:
Minneapolis, MN – Remote work is available
Salary:
$80,000 to 92,000 Annually (exempt)
What We Offer
- Most positions offer flexibility for remote work
- Health, dental, and vision insurance
- 401K with a 5% match – eligible to participate after 6 months
- Paid Time Off (PTO)
- Hybrid Reimbursement Program
- Educational Assistance
- Long-Term and Short-Term Disability
- Life Insurance
- 10 Federal Holidays plus 2 Floating Holidays
How to Apply
To apply for this or other positions, please send your resume to: recruiting@crfusa.com
AZ Mortgage Banker License ID: BK-1000774
Licensed by the California Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act and the California Finance Lenders Law
Approved to offer SBA loan products under SBA’s Preferred Lenders Program
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CRF is a national nonprofit and Community Development Financial Institution (CDFI) with a mission to expand economic opportunity by reimagining the way capital and resources flow to small businesses and communities. CRF partners with community stakeholders to deliver sustainable, tailored financial solutions that support long-term economic growth with the goal of building a just economy where small businesses and local communities thrive. Since 1988, CRF has provided nearly $4 billion in funding to transform local economies across the country.
© 2025 Community Reinvestment Fund, USA. All rights reserved.
Community Reinvestment Fund, USA is an equal opportunity lender, provider, and employer.