Loan Servicing Solutions

A national organization experienced in servicing many loan types.

CRF has more than 20 years of experience as a direct and master loan servicer. Our team helps cities, economic development agencies, CDFIs, and many other nontraditional financial institutions and mission-driven lenders realize significant cost savings.

CRF provides servicing solutions for a variety of asset types including commercial real estate, community facilities, residential mortgages, equipment and more. You decide what portion of your loan portfolio you would like CRF to service.

Streamline operations. Optimize customer interactions.

Outsourcing your “back office” loan servicing functions to CRF can drive efficiencies and allow you to focus on your core strengths and mission. Our cost-saving service delivers all the administrative, compliance and reporting processes you require. It also eliminates the need to purchase servicing software, another cost savings.

CRF services more than 6,600 customized loans with a personal touch that reflects our partners’ missions and values. We offer “white label” statements, URLs with your branding and online access with customized views for borrowers. You can even maintain your relationship with borrowers by retaining some customer interactions during the loan life cycle. We strive to make transferring your loan processing flexible, seamless and hassle-free.

Service that starts with your values.

Your borrowers are more than just numbers. We take a collaborative approach that supports your organizational objectives. We offer excellent service and guidance to the businesses, communities and individuals you invest in. And we specialize in helping borrowers with credit challenges or who are living in communities with economic challenges.

Reports

CRF offers a secure portal with access to reporting and portfolio details. You will retain the ability to provide your borrowers with real-time data on every loan.

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