Managing Director of Lending

About the Position

The Managing Director of Lending will provide leadership and management of all lending staff and activities. They will provide leadership for business development and sales activities in order to execute CRF’s Market Plan.

In conjunction with the Chief Lending Officer, the Managing Director is responsible for setting lending and program goals and supporting the sourcing, approval and closing of loans to target market borrowers. They will also develop and maintain visibility and relationships with small businesses and relevant government, association networks, and other stakeholders to promote CRF. Manages and supports lending staff.

The role will require some travel to accommodate current/prospective client site visits, conferences, headquarters in Minneapolis, MN, etc. Occasional evening and weekend hours may also be expected.

Key Responsibilities & Accountabilities

Provides leadership and management of the loan origination programs and staff to set and meet CRF’s lending business goals.

  • Hire, train, and support Lenders to target, source, evaluate and approve new business opportunities.
  • Manage lending staff with regard to meeting production and professional development goals and fostering a positive and collaborative team environment.
  • Guide lenders in the prescreening, underwriting, and structuring of loan applications
  • Work with SVP-CLO, lenders on programs, products, and new lending initiatives to ensure effective marketplace execution and high level of customer satisfaction.
  • Develop relationships as appropriate with significant existing and potential borrowers to develop market knowledge and promote CRF’s programs.
  • Work with Director Portfolio Management and portfolio management staff to ensure successful customer relationships and coordinated communications.

Develops new/improved lending programs and products to better serve local nonprofit needs:

  • Work closely with CLO and Lenders to identify and explore opportunities for new initiatives or product/program enhancements.
  • Support Finance and Strategic Partnership Team with CRF applications for new programs and funding from Treasury, foundations, investors, and other funding sources.
  • Collaborate with internal CRF teams to develop and execute comprehensive solutions, initiatives or programs requiring loan capital and/or lender resources.
  • In coordination with the CLO, CCO, and Portfolio Management staff, supports the financial and risk goals of CRF’s lending and capital investment business.
  • Ensure new products and programs incorporate the appropriate risk criteria and capital investment parameters.
  • Develops and administers the lending budget and reports business development and lending activities to CLO
  • Represents CRF at conferences, seminars, presentations, and other events to support overall CRF goals, programs and visibility. Work with other CRF staff to support and coordinate implementation of special CRF initiatives.
  • Maintains required job knowledge and skills and core professional competencies. Attend and participate in required educational programs and staff meetings.
  • Performs other duties as assigned.

Scope of Accountability:

  1. Achievement of department lending and program goals.
  2. High level of customer satisfaction with CRF products and services.
  3. Leadership in maintaining CRF’s role as a full partner to small businesses and the CDFI industry.
  4. Successful management of individual staff and overall team.
  5. Complete, accurate, timely, and thoughtful analysis for full understanding of underwriting and lending issues on loan recommendations, and portfolio and risk assessment reports.
  6. Active collaboration with Marketing and Communications staff. Increase in business development network.
  7. Strong collaboration with other CRF departments to support implementation of special initiatives or other CRF business objectives.
  8. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge.
  9. Models personal accountability that promotes ownership and engagement.
  10. Builds and maintains effective working relationships with colleagues, peers and team members.
  11. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community.
  12. High level of satisfaction with both internal colleagues and external contacts.

About You

Professional Experience

Knowledge of community development principles and real estate finance and development. Familiarity with lending practices and terminology; good interpersonal skills; high level written and oral communication and presentation skills, experience in formal presentations; proficient computer software user, including spreadsheets and databases. Thorough understanding of financial statements. Ability to think creatively about problems. Ability to work in and with all communities in the region. Ability to represent the interests of CRF and the department at all levels of government and with community and civic leadership. .

Educational Requirements:

  • MBA or MA strongly preferred, preferably in business, accounting, finance, or community development. A bachelor’s degree plus five years additional relevant experience may substitute for an advanced degree
  • Previous Experience: Minimum of ten years of experience in banking, commercial banking, commercial real estate lending, or community and economic development, required with a track record of growth and increasing responsibility. Experience in marketing financial programs required. Demonstrated competence in commercial lending, cash flow and project analysis, underwriting, structuring, and lending policies and procedures.   Experience managing teams preferred.

Key Competencies & Preferences

  • Strategic mindset: Can anticipate and prepare for various outcomes that may or may not occur and eventualities that might unfold as a strategic initiative is executed. Inclined to think strategically often anticipate obstacles before they arise.
  • Customer Focus: Dedicated to meeting the expectations and requirements of external customers; gets customer information firsthand and uses it for improvements in products and services. Acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Innovation & Creativity: Demonstrates critical thinking skills in developing innovative solutions; is a creative problem solver.
  • Decision Quality: Makes good decisions, quickly, when necessary, based upon a mixture of analysis, data, input, research, wisdom, experience, and judgment. Is sought out by others for advice and solutions. Is willing and able to make tough decisions; most of their solutions and suggestions turn out to be correct and accurate when judged over time.
  • High Emotional Quotient: Demonstrates self-awareness, strong emotional intelligence and communicates effectively across interactions; Reinforces and reward positive performance; open to receive and to provide constructive feedback for improvement.
  • Works in Collaboration: Gets work done through collaboration, positive influence, and effective communication. Is a role model for peer relationships.
  • Organizational and Time Management: Ability to provide leadership, supervision, mentorship, and training to the team, demonstrated ability in organization and delegation skills.
  • Strong Ethics and Values: Speaks truthfully; admits mistakes and does not misrepresent facts or events; protects confidential information. Actions and decisions reflect positive individual values, including commitment to combating systemic racism.
  • Belief in CRF’s Diversity, Equity, and Inclusion Philosophy: Modeling behavior that inspires dialogue, learning and cross-cultural exchange.  Participation in and encouragement of the DEI learning plan, and promotion of intercultural competence.
  • Positive Presence: Thrives in fast-paced working environment with a sense of urgency. Positive and energetic. Articulate. Respectful. Lead with empathy.
  • Effective Communicator: Proficient written and oral communication skills, including the ability to speak in a wide variety of settings, to a wide variety of audiences.  Focused on internal and external customer service.
  • Results-driven Mindset: Can be counted on to set goals and objectives and clearly communicate these to the organization. Holds oneself and others accountable for results; provides recognition for achievements. Is self-confident but not egotistical; maintains an open mindset.

Organizational Policies

Community Reinvestment Fund USA, Inc is an affirmative action equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.

Candidates must reside in and be authorized to work in the United States without sponsorship.

CRF’s Theory of Change
CRF’s Theory of Change is the strategic framework used to guide its work. While CRF’s mission remains constant, the Theory of Change outlines how it contributes to the changes it seeks.

The challenge CRF works to address
The current economic system, perpetuated by institutional racism, individual biases and disparities, is unjust. It fosters the inequities that are causing widening disparities in incomes, wealth, and opportunity gaps.

A just economy that works for all
CRF’s Theory of Change is underpinned by the conviction that small businesses are the backbone of our economy, employing nearly half of the U.S. workforce and generating two-thirds of new jobs. CRF believes that providing small businesses equitable access to capital and support services is essential to creating a just economy that works for all.

CRF activates its mission by:

  • Co-creating and deploying innovative financial products and services that address the barriers and inequities small businesses operated by historically excluded people face.
  • Designing and managing financial programs that attract incremental impact capital to communities with a history of underinvestment.
  • Orchestrating a network of trusted small business support organizations enabled by technology.
  • Growing the capacity of community development finance organizations.
  • Helping small businesses navigate the complexities of the small business support ecosystem.

Community Reinvestment Fund, USA (CRF) stands in solidarity with all fighting for social justice, equity, and transformational change. They know that the social changes taking place today will yield a lasting positive impact on the lives of millions.

CRF is dedicated to building and sustaining a truly diverse, equitable, and inclusive culture. These are not just words on a page – Diversity, Equity & Inclusion are top priorities for the organization, and tie deeply to each of their core values and overall vision for the future. CRF is an equal opportunity employer that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Create Equitable Economic Opportunities, Lead Through Collaboration, Transform Through Innovation, Excel In All They Do, Act with Integrity.

How We Help
Together with its partners – including community leaders, nonprofit lenders, financial institutions, foundations and more – CRF is creating new strategies and technologies that build stronger local economies, create jobs and support economic mobility.

CRF is headquartered in Minneapolis, Minnesota. For a more detailed description of the incredible work we do, how we do it, and who we are, please visit

Small Business Lending
Minneapolis, MN – remote work is available
$150,000 to $175,000 Annually (exempt)

What We Offer

A collaborative working environment comprised of driven and highly engaged individuals committed to diversity, equity, and inclusion and the mission, vision and values of CRF. CRF is proud to extend its employees a wide array of benefits including, but not limited to:
  • Health and dental insurance
  • 401k and Roth IRA
  • Paid Time Off (PTO)
  • Educational Assistance
  • Hybrid Reimbursement Programs
  • Long-Term and Short-Term Disability
  • Life Insurance
  • Flexible schedules and telecommuting options
  • 10 Federal Holidays plus 2 Floating Holidays

How to Apply

To apply for this or other positions, please send your resume to:
Community Reinvestment Fund USA, Inc is an affirmative action equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.
CRF USA, Inc. requires all employees to be vaccinated for COVID-19. As a condition of hire with CRF USA, Inc. candidates must be able to show proof of vaccination for COVID-19 prior to an extension of an offer of employment. Accommodations will be considered for disabilities or sincerely held religious beliefs.
Candidates must reside in and be authorized to work in the United States without sponsorship.

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