CRF has named Mac McNeil Senior Vice President of Operations. This new role will support the organization’s current and future business growth by leveraging team skills, customer experience, systems, and processes to integrate operations.
McNeil is a longtime banking industry executive with a strong background in process improvement, compliance, risk, and management. As VP of Operations for Synchrony, McNeil led optimization initiatives for the consumer bank, which included robotic process automation, digital transformation, process mapping, and product development.
“Mac’s reputation for creating effective operations strategies preceded him,” said Jennifer Anderson, president and CFO for CRF. “We are thrilled to begin working together to identify new approaches that advance our efforts to create a more just economy.”
Prior to joining Synchrony, McNeil served as VP/Operations Market Manager for Bank of America, as well as 1st Vice President and District Manager for JPMorgan Chase. He is also a combat veteran of Operation Desert Storm and a former U.S. Army military intelligence analyst.
“I’m excited to join the CRF team and I look forward to our journey together,” said McNeil. “I’m eager to support the CRF mission and help the organization make an even bigger impact in the communities it serves.”